Privacy Policy
MEDWEV is a brand name and healthcare service platform operated by AngelAisle (OPC) Private Limited.
This is the current published version.
“Patient reports, medical history, prescriptions, and lab reports are accessible only to authorized users based on consent, role permissions, and platform access control.”
1. Data Collected from Customers
Name, contact details, location, health information, and booking activity needed to deliver services.
2. Data Collected from NRI Customers
NRI contact details and information about registered parents/relatives receiving care in India.
3. Parent / Relative Health Data
Health details of family members are stored to enable care coordination, with consent from the responsible NRI customer.
4. Doctor / Provider Data
Professional, licensing, and verification details for doctors and partner providers.
5. Franchisee Data
Business and territory information for franchisee onboarding and management.
6. Employee / Admin Data
Internal staff account details for role-based platform operations.
7. Medical Records, Lab Reports & Prescriptions
Medical records, lab reports and prescriptions are stored securely and accessed strictly on a consent and role-permission basis.
8. Medicine Tracking Data
Medicine orders, delivery and tracking information for pharmacy services.
9. Payment & Bank/Payout Data
Payment metadata, and provider bank/payout details, which are encrypted and masked where applicable.
10. Talk To Support Chatbot Data
Conversation history with Talk To Support used to improve guidance and support quality.
11. How Data Is Used
To deliver and improve services, coordinate care, process payments, ensure security, and meet legal obligations.
12. Record Sharing Consent
Records are shared only with explicit consent from the customer or authorized NRI family member.
13. Data Access by Roles
Access is governed by role-based permissions; sensitive medical data is restricted to authorized medical roles and the Super Admin under controlled conditions.
14. Data Security
We use encryption, masking, access control, and audit logging to protect data.
15. Data Retention
Data is retained as long as required to provide services and to meet legal/medical retention requirements.
16. User Rights
Users may request access, correction, or deletion of their data subject to legal and medical retention requirements.
17. Contact
For privacy queries, contact admin@angelaisle.com or +91 80899 09899.
This Privacy Policy is a platform template and should be reviewed by a qualified legal professional before final publication.
MEDWEV is a brand name and healthcare service platform operated by AngelAisle (OPC) Private Limited.
AngelAisle (OPC) Private Limited
CIN: U47912KL2025OPC098925
GST: 32ABECA2660C1ZB
Email: admin@angelaisle.com
Phone: +91 80899 09899